At Celianne, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit, interact with, or make a purchase from Celianne.net.

Information we collect
When you use our website, we may collect personal identification data such as your name, email address, billing and shipping address, phone number, and payment details. We also collect order information, including details about products purchased and transaction history, as well as device and technical data such as your browser type, IP address, time zone, cookies, and browsing behavior. Communication data such as inquiries to our customer service, survey responses, or marketing opt-ins may also be collected. We do not intentionally collect data from individuals under the age of 18, and if such information is found, it will be deleted immediately.

How we use your information
We use your personal information to process and fulfill your orders, provide customer support, and improve and personalize your shopping experience. We may use your data to detect and prevent fraudulent activity, comply with legal or tax obligations, and communicate offers or promotions, but only with your consent where required by law.

Sharing of information
We do not sell or rent your personal information to unauthorized third parties. Your information may be shared with trusted service providers, such as payment processors, shipping carriers, and IT providers, strictly for business purposes. It may also be disclosed when required by law, regulation, or legal process, or in the event of a business transfer such as a merger, acquisition, or sale of assets.

Cookies and tracking technologies
Like most websites, we use cookies and similar technologies to improve your browsing experience. These tools allow us to remember your preferences, manage shopping cart items, analyze site performance, and deliver relevant promotions. You can disable cookies in your browser settings, but some site features may not function properly as a result.

Data protection and security
We take industry-standard precautions to safeguard your personal information. All payment transactions are encrypted using SSL technology and processed securely through trusted gateways. Personal data is only retained for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your privacy rights
Depending on your location, you may have rights regarding your personal data. These may include the right to access the information we hold about you, request corrections or updates, request deletion of your data, restrict or object to its processing, withdraw consent for marketing communications, or request a copy of your data in a portable format. To exercise any of these rights, please contact us at contact@celianne.com

International data transfers
As a global business, your personal information may be processed in countries outside of your residence. When this occurs, we ensure appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data.

Changes to this policy
This Privacy Policy may be updated from time to time to reflect changes in our business practices, technology, or legal requirements. The latest version will always be available on this page, with the effective date clearly displayed.

Contact us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact us at contact@celianne.com